Protecting You Against Ransomware

Kenny Schnell, VP & GM EHR, ESO

posted on Jun 02, 2017 in Blog Post

At ESO, we’re committed to keeping your data secure. And with all the recent news headlines about the spread of ransomware and other forms of cyberattack targeting healthcare computer systems, it’s natural to be concerned. 

Because we take security seriously, our experts are constantly working to protect against potential attacks. We conduct full-scale vulnerability testing of both our systems and our internal processes. We keep all of our production machines updated with the latest security patches to protect against ransomware. And Microsoft Azure, our data center vendor, is continually monitoring and updating against Ransom:Win32/WannaCrypt and other threats – not just the attacks in the headlines, but the ones that haven’t made the news yet. Some things you can do to increase protection for your agency’s computers — or your family’s: 

  1. Check to see whether you have Windows Update enabled. If you don’t, and if you haven’t yet applied the security update Microsoft issued in March, you should immediately deploy Microsoft Security Bulletin MS17-010.

  2. For versions of Windows no longer supported (e.g. Windows 2003): Download English language security updates: Windows Server 2003 SP2 x64, Windows Server 2003 SP2 x86,Windows XP SP2 x64, Windows XP SP3 x86, Windows XP Embedded SP3 x86, Windows 8 x86,Windows 8 x64

  3. Run Microsoft’s free scanner designed to detect ransomware threats, as well as many others: http://www.microsoft.com/security/scanner/

  4. Reinforce with your staff (or family) the importance of never opening email — and especially attachments — from unknown or suspicious senders.

  5. Update your virus protection.

  6. At work, consider engaging an outsourced company to conduct a penetration test of your local IT systems. ESO does this to stay on top of threats and identify potential vulnerabilities. These specialized companies can also test to see if your staff will respond to phishing emails.

Kenny Schnell is Vice President and General Manager of ESO Electronic Health Record (EHR)

Talk to an ESO expert to learn more about EMS data security.


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