One of the industry’s top training and networking events for EMS, fire, and hospital professionals is now open for registration, with a special Early Bird discount available until Dec. 1, 2018. Wave 2019 is…

October is National Cyber Security Awareness Month (NCSAM). This is the 15th year of the National effort spearheaded by the U.S. Department of Homeland Security and the National Cyber Security Alliance…

We’re thrilled to announce that registration for FHETS (Firehouse Educational Training Seminar), ESO Training Academy and Wave is now open! FHETS, ESO Training Academy, and Wave gives you access to…

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

You may often hear about “The Cloud” or SaaS solutions – short for “software as a service” – and wondered if and how they may benefit those in the business…

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

In honor of the month of May’s designation as American Stroke Month, the American Stroke Association (ASA) is encouraging health care providers and hospitals to focus on the latest developments…

Maybe it was the session title, but one of the most well-attended presentations at Wave 2018 was called “S**T we learned from the data.” Dr. Jeff Jarvis, EMS medical director…

The first full day of ESO’s 2018 WAVE conference closed with a special discussion between attendees and key ESO executives: CEO Chris Dilie and newly named ESO Chief Medical Officer…

We are excited to announce that Dr. Brent Myers has joined ESO as our Chief Medical Officer.  He brings almost two decades of leadership experience as a medical practitioner, both…

Save time and money by tapping into hospital data automatically – check out our video to learn more.

For both provider agencies and billing services, the process of implementing a key performance indicator (KPI) to monitor billable incident accountability involves three basic metrics. Find out more about these…

 Looking forward to 2018? Make sure you don’t miss out on the best and most useful information of 2017. Start the new year right with our 4 must-see resources from the past year. No countdown required.  Check ‘em out…

Four ESO employees are onsite in St. Joseph, Missouri, volunteering with local ESO customers as they prepare for the 2017 Solar Eclipse and the potential influx for local emergency services. Follow us here to see updates from our team in the field as they observe and assist in the day’s preparations and activities.

The goal of any billing operation is to recover every dollar possible for every claim, as quickly as possible. Establishing a…

Establishing a systematic, ongoing measurement of billable incident accountability as a key performance indicator (KPI) can reflect your organization’s commitment to its own financial well-being.

Want to maximize your organization’s revenue while minimizing time to reimbursement? From the QA/QI process to receiving payment, here’s what you should be measuring.