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Webinar: Preventing Mistakes for Better Patient Safety

ESO Staff

Patient safety has been a big topic in healthcare for the past 10-15 years, and the focus on patient safety has resulted in quantifiable improvements in reducing the harm that patients experience. “Preventing Mistakes for Better Patient Safety” is one-hour on-demand panel style webinar led by Dr. Scott Bourn, Ron Thackery and Lee Varner that focuses on this topic.

By looking at several case studies throughout the webinar, this panel addresses:

  • Why good medics still make mistakes (and why the best ones tell you)
  • Patient safety in EMS at a macro-level
  • Elements of a successful patient safety program
  • Real-life examples of EMS agencies improving safety
  • Resources to help your EMS agency get started

When we look at all medical errors in healthcare, 80% of errors are actually system errors not individual problems. There is some truth to following the “5 Rights,” but in a challenging environment like small print the answer to preventing mistakes like the ones in the case studies lies in changing the system. Some ideas in changing the system, in good, better, best form include taking actions such as:

  • Good:
    • Warnings and labels
    • Revised procedures and policies
    • Training
  • Better:
    • Enhanced communication
    • Software enhancements
    • Eliminating/reducing distractions
  • Best:
    • Leadership supporting safety
    • Simplify – remove unnecessary steps
    • Standardize equipment and testing new devices before purchase

Patient Safety is an emerging specialty area in healthcare, that’s working to help us find resiliency and reliability in the care we provide to our patients. Creating an environment of open discussion about errors and creating a strategy about self-reporting will allow for individuals to take ownership of mistakes and have procedures in place on how to address them. Watch “Preventing Mistakes for Better Patient Safety” to learn how your EMS agency can create a safe and protected culture of ownership and learning.

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