Category: Industry Insights

How EHR Training is Improving Physician Job Satisfaction

posted on Dec 06, 2018 Best Practices

When going through medical school, most future physicians imagine saving lives, making a difference in the health of countless adults and children, or maybe even discovering the cure for some terrible…

4 Can’t Miss Hospital Resources

posted on Dec 05, 2018 Best Practices

Continued learning is valued in every profession, but it’s easy to get wrapped up in the busyness of life and fall behind on the “things you should know”. This time…

Webinar: Preventing Mistakes for Better Patient Safety

posted on Dec 04, 2018 Best Practices

Patient safety has been a big topic in healthcare for the past 10-15 years, and the focus on patient safety has resulted in quantifiable improvements in reducing the harm that…

Mobile Devices in Hospitals: Combating Contamination

posted on Nov 30, 2018 Best Practices

While cell phones and mobile devices are an ubiquitous part of life for health care providers – both on and off the job – more research is being conducted into…

Virtual Reality as an Effective Fire Training Tool

posted on Nov 26, 2018 Industry Insights

The reach of Smart Firefighting is now quickly spreading into a new sphere for firefighters around the globe: training and education. While smart technologies have become somewhat common in numerous areas of…

Limited-Time Early Bird Discounts Available for Wave 2019

posted on Nov 20, 2018 Best Practices

 One of the industry’s top training and networking events for EMS, fire, and hospital professionals is now open for registration, with a special Early Bird discount available until Dec. 1, 2018. Wave 2019 is…

Quality Innovation Networks – Notable Impact for Providers 

posted on Nov 19, 2018 Best Practices

The most recent report from the Centers for Medicare & Medicaid Services (CMS) shows that the federally funded Quality Improvement Organization (QIO) program achieved an impressive and far-reaching impact in a…

10 Emergency Departments Reduce Opioid Prescriptions by 36%

posted on Nov 15, 2018 Best Practices

For around two decades years now, many health care providers have witnessed first-hand the results of the so-called “opioid epidemic.” Operating under the early mistaken idea that prescription opioids were not highly…

Medication Mistakes: bad employees or system flaws?

posted on Nov 13, 2018 Best Practices

The agency’s Clinical and Education Coordinator got the phone call from Kyle, a paramedic, at 2:30 in the morning. Kyle reported that earlier in his shift he had cared for…

Closing the Feedback Loop from Hospital to EMS

posted on Nov 13, 2018 Best Practices

In emergency response, EMTs have traditionally focused on the immediate impression and care of a patient, rapid transport to the appropriate facility, and, finally, a successful hand off to an…

Webinar: The EMS Revolution

posted on Nov 07, 2018 Data & Analytics

In 1776, scrappy American colonists challenged the British government and the world was never the same. In 2018, two new research studies are challenging EMS operations and it’s likely that…

The Barriers and Benefits of Telehealth Technologies

posted on Nov 05, 2018 Best Practices

It’s not uncommon for people today to conduct a wide range of daily tasks and business remotely. From online banking, to grocery shopping, to airline reservations, and even registering your…

5 Key Reports for EMS Leaders

posted on Nov 02, 2018 Industry Insights

All EMS agencies collect incident and patient data – to stay compliant, ensure protocols are followed, and to report into state and federal agencies. However, collecting data is only the…

Thermal Imaging Cameras for More Effective Firefighting

posted on Nov 01, 2018 Best Practices

Today’s firefighting agency has an invaluable tool in its mission to protect lives and properties: the thermal imaging camera (TIC). A TIC is a device, typically handheld, that can be…

Hospitals See 45% Increase in Serious Birth Complications

posted on Oct 28, 2018 Data & Analytics

The rate of severe complications encountered during hospitals births has risen sharply over the last 10 years, according to a recent study released by the Agency for Healthcare Research and Quality (AHRQ)….

Sharing Patient Records During Natural Disasters

posted on Oct 26, 2018 Data & Analytics

The patient sitting before you has been evacuated from a devastating hurricane. His is 75 years old and has no access to his medication, and you are scrambling to locate…

Announcing: 2018 ESO Fire Trends Report Now Available

posted on Oct 18, 2018 Company Updates

Earlier this year, we explored four predictions we believed would have the biggest impact on fire departments in 2018. Among those predictions, visibility and accessibility to data was highlighted as…

4 Easy Ways to Make Your Fire Agency Safer During NFPW 2018

posted on Oct 10, 2018 Best Practices

Every year for almost 90 years, the beginning of October – specifically the week surrounding October 8 – has been set aside to commemorate the Great Chicago Fire of 1871,…

National Fire Prevention Week: Educating Your Community

posted on Oct 09, 2018 Best Practices

While firefighting technologies continue to advance at lightening speed, it’s perhaps surprising that members are the community are actually more likely to die in a home fire today than they…

Improving Safety with Fire Data

posted on Oct 04, 2018 Best Practices

>Leander Fire Chief Bill Gardener and Director at ESO Cheryl Black tackle community risk reduction, and cancer reduction and proof in their on-demand webinar “Improving Safety with Fire Data”. In…

4 Ways Hospitals Can Partner with EMS to Reduce Readmission

posted on Sep 10, 2018 Best Practices

Hospital readmissions can pose a real problem for health care providers, not only in keeping emergency departments (EDs) packed and overt-stressed, but in driving costs higher and higher, and causing…

Emergency Department Costs, Severity of Cases on the Rise

posted on Sep 06, 2018 Data & Analytics

A recent study is showing that emergency department spending per patient has nearly doubled from 2009 to 2016 – with a marked increase in the number of highest severity ratings…

3 Steps to Implement Your EMS Agency’s New ePCR

posted on Aug 31, 2018 Best Practices

In 1966, a famous whitepaper was published and made its way all the way to the desk of the President of the United States, offering research that proved that, at…

The Index Mid-Year Update: How Does Your Agency Compare?”

posted on Aug 16, 2018 Company Updates

Earlier this year, we launched the first-ever ESO EMS Index to look at five key metrics that affect EMS agencies across the country. We looked at more than 5 million…

It’s Coming – The 2018 EMS Index: Mid-Year Update

posted on Aug 14, 2018 Best Practices

Earlier this year, we identified a number of trends we believed would have an impact on EMS organizations in 2018. The prevailing theme is data. Or, rather, the need for…

How HIEs Deliver Value in Healthcare

posted on Aug 13, 2018 Industry Insights

It often takes an entire team of health care professionals to reach a positive outcome for a patient, and a recent push for better information-sharing between all professionals along the…

Harnessing Data to Make Firefighting Smarter

posted on Aug 01, 2018 Data & Analytics

The “smart technology” that you find in your phone, in your car, in your watch, and in your home can make life easier, more integrated, more efficient, and even safer….

The EMS Revolution

posted on Jul 30, 2018 Industry Insights

In 1776, scrappy American colonists challenged the British government and the world was never the same. In 2018, two new research studies are challenging EMS operations and it’s likely that…

Medical Schools Driving Electronic Health Records Training 

posted on Jul 30, 2018 Industry Insights

It’s a common perception that medical technology – in the operating room, in examinations, and in pharmaceuticals – has the potential to evolve at a rapid rate, and medical schools…

The Future of Healthcare Analytics

posted on Jul 27, 2018 Best Practices

As healthcare providers and administrators continue to pursue the so-called Triple Aim – to improve patient experience of care, to improve the health of populations, and to reduce the per…

Faster 911 Response Time Thanks to Location Services

posted on Jul 19, 2018 Industry Insights

From online maps to finding restaurants near you, most people utilize the location features of their smart phones on a regular basis. This same technology, however, will soon be used…

FDA Releases New, Free Mobile Database

posted on Jul 16, 2018 Industry Insights

Understanding your prescriptions and medications is now easier and more convenient than ever, as the US Food and Drug Administration (FDA) recently launched its free Drugs@FDA Express app, the mobile version of…

Let’s Talk Smart Firefighting

posted on Jul 13, 2018 Industry Insights

What is Smart Firefighting?  According to the National Fire Protection Agency, in 2015, U.S. fire departments responded to an estimated 365,500 home structure fires that caused 2,560 deaths, 11,075 civilian injuries,…

Sensors and the Future of Firefighting Equipment

posted on Jul 11, 2018 Industry Insights

Very few other occupations on Earth result in immediate death if a worker’s personal protective equipment (PPE) is breached. Similar to astronauts or deep-sea divers, a firefighter’s safety equipment is often the only thing…

Fighting Fire with Sound: Wave Extinguisher

posted on Jul 10, 2018 Industry Insights

Two U.S. electrical engineering students have discovered a cutting-edge and unconventional way to fight fires: with sound. Specifically, bass frequencies between 30 and 60 Hz. Seth Robertson and Viet Tran – both…

The Use of Drones in Firefighting

posted on Jul 09, 2018 Industry Insights

When fighting a fire or responding to an incident, every piece of information can be important in creating an effective response. From pre-planning data pulled from inspections, to knowledge of…

New Insight into Why U.S. Ranks #1 in Healthcare Costs

posted on Jul 05, 2018 Industry Insights

A recent study conducted by the Harvard Global Health Institute and the London School of Economics revealed that the U.S. continues to outpace its peers when it comes to healthcare spending. After analyzing data from 11 high-income countries, the results…

5 Ways Data Improves the Patient Experience

posted on Jul 03, 2018 Best Practices

Data is available in an over-abundance in health care settings, and a patient’s experience is becoming more and more digitized. The key, however, is knowing how to process and use…

Save Time and Improve Reporting with Fire and EHR Software

posted on Jun 26, 2018 Data & Analytics

Iona-McGregor Fire District was looking for easy-to-use fire department software that would guide responders to input the essential data, improve the quality of reports and meet their state reporting needs….

How the Internet of Things Impacts Health Care

posted on Jun 12, 2018 Best Practices

As a wide range of industries rely more and more on the Internet of Things (IoT) to make life more seamless, individuals are recording and sharing information at unprecedented levels….

EMS Data – 5 Things You Never Thought You’d Hear A Fed Say

posted on Jun 11, 2018 Industry Insights

  What’s the view on EMS data from inside the federal government? At ESO’s Wave 2018 conference, Noah Smith, former federal bureaucrat overseeing the National EMS Information System (NEMSIS), now serving…

June is National Safety Month

posted on Jun 06, 2018 Best Practices

The Connection Between ePCRs and National Safety Month  Ever year in June, the National Safety Council and thousands of organizations worldwide participate in National Safety Month, an opportunity to focus on reducing the…

Transitioning to NEMSIS 3: Three Key Steps to Prepare

posted on Jun 05, 2018 Best Practices

If you’re like many EMS service providers across the U.S., you’re probably preparing for – or currently working towards – integration of the new NEMSIS Version 3 standards for your…

What Veteran Firefighters Can Share with Newcomers 

posted on Jun 01, 2018 Industry Insights

It’s been said that the for a veteran firefighter, the officer’s hand light is the heaviest tool you’ll ever pick up, because it represents the weight of responsibility that you must now…

What Will Data Look Like in 20 Years?

posted on May 31, 2018 Best Practices

Technology that gathers data is exponentially expanding around us – from refrigerators that assess your food stock and send you a virtual grocery list, to your own digital advisor who…

Celebrating EMS Week 2018

posted on May 25, 2018 Company Updates

This week is the 44th annual National EMS Week and we wanted to share with you our personal experiences in the field. Thank you for all you do! Kenny Schnell, Senior…

5 Steps to Optimize Your Fire Training Program

posted on May 22, 2018 Best Practices

Training in a fire department is imperative to form an efficient, safe, and well-prepared force. A well-trained team saves lives, whether the lives belong to members of the community or…

National Nurses’ Week: A Look At The Long Hours

posted on May 14, 2018 Best Practices

Each year, National Nurse’s Week celebrates the more than 4.1 million professionally active nurses in the U.S., pausing to appreciate members of what Americans have rated as the “most honest…

How Healthcare Providers Can Observe American Stroke Month

posted on May 07, 2018 Best Practices

In honor of the month of May’s designation as American Stroke Month, the American Stroke Association (ASA) is encouraging health care providers and hospitals to focus on the latest developments…

As Sepsis Cases Rise in U.S. Hospitals, How Can Data Help?

posted on May 03, 2018 Industry Insights

Sepsis is on the rise in the United States, according to a recent federal study, with the number of diagnosed cases tripling in the last decade. And at a hefty…

Antibiotic ‘Superbugs’ Have Hospitals on High Alert

posted on May 01, 2018 Industry Insights

The Center for Disease Control (CDC) is ramping up its efforts to prepare hospitals and medical staff for the possibility of encountering and containing rare but lethal “nightmare bacteria,” microbes…

New Data on Stroke Assessment Could Mean Change for EMS

posted on Apr 30, 2018 Best Practices

The assessment and treatment of acute stroke patients by EMS technicians is on the cusp of a major shift, similar to that experienced in recent years for the screening and…

Firefighters Face 60% Increase in Fire Calls in 2018

posted on Apr 26, 2018 Data & Analytics

The first few months of 2018 may be in the books, but firefighters across the U.S. are staying busier than ever, according to a recent statement by the American Red…

World Immunization Week: Urgent Global Need for Vaccines

posted on Apr 25, 2018 Industry Insights

Last week marked the start of the 6th annual World Immunization Week, an effort endorsed by the World Health Organization (WHO) to highlight how vaccination can improve and save lives…

A Look at Data-Driven Decisions for Fire Depts. – Part 1

posted on Apr 25, 2018 Data & Analytics

As a fire department, are you effective? Are you making defensible decisions for things like staffing, operations, budget? If you answered yes, Jason Hathcock and Frank Blackley challenge you to…

Big Data, Smart Data and Fire

posted on Apr 23, 2018 Data & Analytics

Earlier this year, we predicted trends that were going to have an impact on firefighters and fire departments around the country. One of them was about the use of data….

Trauma Survivors Offer Gratitude to First Responders

posted on Apr 23, 2018 Industry Insights

When you’ve been working a 9- or 12-hour shift – or maybe more – your day or night is a blur of calls ranging from the simple to the traumatic,…

Things to Know from the CMO

posted on Apr 11, 2018 Industry Insights

“Bad officials are elected by good citizens who do not vote”             -George Jean Nathan The evaluation of effectiveness regarding Emergency Medical Services and our impact on the public health…

Data Integration – Why EMS is a Great Partner for Hospitals

posted on Apr 03, 2018 Industry Insights

There are fewer faster or dramatic ways to change the relationship between EMS and hospitals than with the vendor-agnostic, bidirectional data exchange that comes with ESO Health Data Exchange (HDE)….

In the News: Miramar Fire-Rescue

posted on Mar 26, 2018 Data & Analytics

Miramar Fire-Rescue is located in Florida, between Ft. Lauderdale and Miami, and they serve a population of over 130,000 people. As the Regional Account Manager for Florida, I have the…

Mission Possible: Acute Stroke Care

posted on Mar 08, 2018 Best Practices

According to the American Heart Association, someone in the US has a stroke about once every 40 seconds. However, as the ESO EMS Index shows, in 2017 only 50.5% of…

How Fire Inspections Software Makes Paper Obsolete

posted on Mar 06, 2018 Industry Insights

From one fire agency to the next, you can bet your next paycheck that each has their own way of conducting inspections. There’s also no doubt that inspectors are focused…

Session at Wave: 2018 ESO EMS Index

posted on Feb 20, 2018 Data & Analytics

Have you ever wondered how your organization is performing in comparison to your peers? During Wave 2018, ESO’s national user and data conference, Dr. Brent Myers, Chief Medical Officer of…

How Does Your EMS Agency Compare to the National Average?

posted on Feb 15, 2018 Data & Analytics

 If you’re like me, you have no idea who the ancient Greek philosopher Heraclitus is. But you are very familiar with his words of wisdom: The only thing that is…

Things to Know from the Chief Medical Officer

posted on Feb 14, 2018 Industry Insights

“Knowledge is knowing what to say.  Wisdom is knowing when to say it.” — Anonymous — Welcome to the first ESO Chief Medical Officer (CMO) special feature, which we’ll be…


posted on Feb 13, 2018 Industry Insights

Download the inaugural ESO EMS Index based on data compiled from nearly 1,000 agencies and representing 5.02 million patient encourages. This Index examines five key metrics and provides related best practices for each.


posted on Feb 13, 2018 Industry Insights

Download the inaugural ESO EMS Index based on data compiled from nearly 1,000 agencies and representing 5.02 million patient encourages. This Index examines five key metrics and provides related best practices for each.

Keep it Simple: Integrating EMS and Hospitals on ESO

posted on Feb 05, 2018 Industry Insights

The best presentations at Wave conferences turn into conversations among attendees and presenters. Everyone shares experiences, “ahah” moments and resources. That’s what happened when Karrie Austin, RN, hosted a session…

It’s Not Officially Research, but it’s Darned Interesting

posted on Feb 02, 2018 Industry Insights

Maybe it was the session title, but one of the most well-attended presentations at Wave 2018 was called “S**T we learned from the data.” Dr. Jeff Jarvis, EMS medical director…

Let’s talk: ESO and Attendees Connect; Day 1

posted on Feb 02, 2018 Company Updates

The first full day of ESO’s 2018 WAVE conference closed with a special discussion between attendees and key ESO executives: CEO Chris Dilie and newly named ESO Chief Medical Officer…

Four Hospital Trends to Track in 2018

posted on Jan 04, 2018 Data & Analytics

What does 2018 have in store for hospitals? If we take a sneak peek into our crystal ball, we’ll see that data will continue to play a major role. We…

What Will Be the Trends Impacting Fire Departments in 2018?

posted on Jan 03, 2018 Industry Insights

If we peer into the crystal ball, what will we see in 2018? For fire departments, we see data playing an important role in providing smarter response plans, as well…

Fire Department Predictions

posted on Jan 02, 2018 Industry Insights

Download Fire Department Predictions for 2018 to learn how accreditation can impact your funding streams for your fire department, the role of data in effective budgeting, and more.

Hospital Predictions

posted on Jan 02, 2018 Industry Insights

Download Hospital Predictions for 2018 to learn the latest trends in evidence-based care and insightful questions to ask your team and much more.

EMS Predictions

posted on Jan 01, 2018 Industry Insights

Download EMS Predictions for 2018 to learn steps to adapt with the evolution of shared decision-making, role of EMS in value-based purchasing, and more.

Fight Opioid Crisis with EMS Data from ESO

posted on Jun 05, 2017 Data & Analytics

Drug overdose deaths and opioid-involved deaths continue to increase in the United States. According to the latest figures, more than six out of 10 drug overdose deaths now involve an opioid, and every day 91 Americans die of opioid overdose.

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