What’s Happening This Year

What does 2018 have in store for EMS organizations, fire departments and hospitals? Our ESO experts have weighed in and compiled the predictions and trends we believe are the most important to pay attention to in 2018. Accompanying each is a recommended action you can take to ensure success in 2018 and beyond.

Download Predictions for 2018 today!

Arming EMS for a data-driven world.

Take command of prehospital patient care, EMS operations and more
with tools that work the way you do.


Take electronic patient care reporting to the next level with the industry’s most advanced, workflow-friendly patient documentation software.


Understand your data like never before. Whether you’re an expert or a novice, Analytics gives you instant, flexible access to data for all levels of reporting.

True data interoperability for hospitals is here.

ESO helps hospitals tap into the power of bidirectional data sharing with EMS. Perform comparative analysis of hospital and EMS data, increase operational efficiency, measure and improve patient outcomes, plus much more.

Records Where and When You Need Them

Save valuable time and get a more complete picture of a patient’s history. With ESO Health Data Exchange, patient data is shared automatically, as soon as a record is available.

“As simple as it sounds, one of the biggest benefits that HDE offers is access to the EMS chart. In the past, they never seemed to make it into the medical record.”


Software that works for firefighters. Instead of the other way around.

Why waste time inputting the same information multiple times?
ESO’s integrated fire software products let you enter data once – we
take care of the rest.


Eliminate redundant data entry and improve report accuracy. ESO Fire uses your EHR data to automatically file NFIRS reports for medical aid calls. Plus a whole lot more.

Personnel Management

Master record-keeping for fire personnel. PM takes the worry out of tracking complex training and certifications. There’s no easier way to ensure compliance – and find records in a snap.


Whether 911 or scheduled transport, ESO Dispatch simplifies the complexities facing today’s comm centers and helps you get the right unit to the right place at the right time.


Whether you’re billing for one agency or 100, ESO Billing provides the tools you need to maximize reimbursement for services provided, as quickly and efficiently as possible.

Get the latest industry insights

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ESO Solutions Key Performance Indicators – Part Two Jun 29, 2017 The goal of any billing operation is to recover every dollar possible for every claim, as quickly as possible. Establishing a...

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