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Employee Engagement Manager

People & Culture


The Employment Engagement Manager (EEM) (or Director, depending on level of experience) is the culture ambassador for the organization as it grows to scale. This position will work closely with Executive Management to safeguard the well-being of ESO’s employees, including but not limited to recruiting, onboarding and retention programs, both through organic and inorganic growth. The EEM originates and leads practices that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, recruiting and ongoing development of a superior workforce.

This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, leadership development, onboarding, recruitment/employment and employment law and policy implementation, never losing sight of the fact that the employees are the lifeblood of the ESO business. The EEM will support and help the business owners facilitate culture development.

Essential Functions:

* Support a rapid, iterative, ongoing optimization of the ESO business
* Ensure organizational agility across the company
* Develop recruiting messages and strategies to attract top talent
* Consolidate and coordinate current recruiting strategies, recruiters and programs to attract and hire ever-curious, entrepreneurial team members
* Develop consistent onboarding programs
* Develop employee retention programs to include HPE identification and development, training, leadership development, career path development, compensation programs, perks and benefit programs
* Assist with carrying out of the company’s organizational development that addresses such issues as succession planning, key employee retention, organization design, title & compensation consistency, and change management
* Participate in developing department goals, objectives and systems
* Assist with the company-wide committees that foster wellness, community involvement, communications and culture
* Recommend new approaches and practices to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
* Perform benefits administration, including claims resolution, change reporting, annual renewals and communicating benefits information to employees (management of a 3rd-party benefits administrator)
* Maintain company organization charts and personnel files
* Manage new hire candidate reference checks
* Handle employee relations counseling, outplacement and exit interviewing
* Manage personality assessment programs
* Maintain compliance with federal, state and local employment and benefits laws and regulations

Must have skills:

* Empathy
* High “EQ”
* Conflict Resolution
* Problem-solving
* Communication
* Relationship Management
* Experience with Applicant Tracking Systems
* Coaching
* Consultation
* Ethical Practice
* Global and Cultural Awareness
* Human Resources experience and expertise
* Ability to travel and spend time in company offices (currently 2 primary offices)


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