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Better Communication EMS-ED for Better Patient Care

ESO Staff

Emergency departments are complex institutions with multiple working parts. Everyone within the department has a unique and vital role to play in ensuring patients receive appropriate care. One of the most critical relationships within a hospital emergency department is that between EMS and ED staff.

Timing and communication matter for effective patient care in EMS and hospital systems. Poor patient handoffs can slow down turnaround times, result in care providers who lack the full picture prior to continuing treatment, and ultimately, cause adverse patient outcomes.

Without strong coordination and communication, emergency departments can miss important information needed to respond to patient conditions. To overcome these challenges Indian River Medical Center in Florida leveraged TrackEMS®. The software allowed providers to streamline the process for incoming ambulance crews through the ability to pre-register patients.

Indian River County Medical Center found these benefits using TrackEMS®:

  • Identifying high need/ specialty patient cases
  • Activating specialty teams
  • Digitizing patient care records
  • Tracking of patients and key staff via GPS function

To read more about how TrackEMS helped Indian River County Medical Center and the benefits your agency could experience, download the white paper today.

TrackEMS® is a trademark of Innovative Communications, LLC used under license by ESO Solutions.

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